MISSION
PCQ will provide safe, cost-effective, competitive sea port services to existing and potential port users.
PCQ's management of bulk and community ports will:- be in accordance with government policies
- enhance shareholder value by generating growth and planned profit in current and future years
- empower port customers in their competitive markets by developing and maintaining reliable, appropriate port facilities and infrastructure, organisational resources and technology while minimising environmental impacts
- maximise economic development and trade, earning commercial rates of return
- be proactive in caring for the environment
- be committed to being a good neighbour and corporate citizen.
VALUES
PCQ is:
Committed to continuous improvement
We will improve on all aspects of our work through knowledge sharing, learning and innovation.
Customer focused
We will deliver world class service to all internal and external customers and act in a professional and astute manner at all times. We are inspired to deliver customer service excellence.
Environmentally responsible
We will maintain the environmental integrity of the ten ports that we manage to ensure that we meet stakeholder expectations.
Supportive of our employees
We provide first class training opportunities for our people who are central to our performance. We train, inspire, motivate and engage with our people to ensure that they have the skills and desire to achieve our vision.
Governance focused
We are focussed on achieving our vision and strategy in developing our port facilities, whilst ensuring that we comply with legal and contractual obligations.
Commercially intelligent
We operate on a ‘value added’ ethos to ensure that we optimise stakeholder returns and effectively manage any business risks.
Alert to safety risks
We will implement a rigorous safety program in all of the ports which we manage to ensure the safety and security of our employees and partners.
A Responsible Corporate Citizen
We will give back to the communities in which we operate to benefit ourselves as well as the local communities that we work in.
CODE OF CONDUCT
PCQ's business is dependent on good relations and fair treatment of customers, employees and the public, with due consideration of the operating requirements of the business. The principles defining the work performance and ethical conduct expected of all PCQ employees are:- respect for the law and the system of government
- respect for persons internal and external to the organisation
- integrity
- diligence
- economy and efficiency.
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